Shipping & pickup | Delivery information – Asian Import

Carefully packed · clearly arranged

Shipping & collection

From small gemstones to fragile decorative items, every order is carefully protected and securely packed for transport.

Carefully packed
Track & trace
Fast processing
Free collection

Parcel shipping

For small to medium-sized products such as gemstones, singing bowls, incense and decorative items.

Belgium €10
The Netherlands €15
  • Additional protection for fragile items
  • Average delivery within 2–3 working days
  • Track & trace when available
  • Delivery to your door

Collection in Wevelgem

Collection from our showroom is free. Large, heavy and bulky items are available exclusively for collection on site.

  • Address: Vanackerestraat 59, 8560 Wevelgem
  • Wednesday–Saturday: 10:00–12:00 and 14:00–18:00
  • Personal inspection: view large items in person before purchasing
  • Loading assistance: available depending on the item
No pallet deliveries: we no longer offer pallet transport. Large garden statues and other heavy or bulky products are available exclusively for collection from our showroom in Wevelgem.
No deliveries to France: we no longer ship or deliver orders to France. Customers from France are, of course, still welcome to order online. Orders placed by French customers must be collected exclusively from our showroom in Wevelgem.

Returns and right of withdrawal

For the applicable conditions, time limits, exceptions and return address, please visit our separate right of withdrawal page.

Do you have a question about shipping or collection?

Please contact us before ordering if you are unsure whether an item can be shipped.

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