FAQ Delivery and Pickup
🚚 Shipping & Delivery
At Asian Import, we ensure your order arrives at your home safely and correctly. Since we offer both small decorative items and large, heavy statues, we use different shipping methods. Below is a clear explanation:
📦 1. Parcel Shipping (smaller products)
- Examples: gemstones, singing bowls, smaller statues…
- Delivery via parcel service (PostNL, Bpost, DPD…)
- Shipping cost Belgium: €9
- Free shipping in Belgium from €60
- Netherlands: €12 – free from €80
🧱 2. Pallet Shipping (large and heavy products)
- Examples: large statues, heavy items.
- These products are only available for in-store pickup, as they are often too large and heavy for standard parcel delivery.
📍 Pickup Available?
Yes, you can also pick up your order at our store/warehouse in Wevelgem.
Select "Pickup" during checkout. You can collect your order during our opening hours or by appointment.
🕒 Delivery Time
- Parcel shipping: 2–3 business days
- You’ll always receive a confirmation once your order has been dispatched.
📞 Questions?
Not sure if your order requires pallet shipping or looking for shipping advice?
Feel free to contact us via:
- 📧 Email: info@asianimport.be
- 💬 WhatsApp: 📱 +32 475 72 50 00